Quovim C3 becomes Canadian distributor frontline communications solutions English designer Geomant software. 
Quovim C3, a Montreal company that provides software for call centers, as well as consulting services and communications solutions with customers, claims to have entered into a distribution agreement with Geomant, a software developer and systems integrator whose registered office is in Birmingham, England .
According Quovim C3, “Geomant developed Expert Contact, which is a fully integrated software, suitable for cloud computing and based on the Microsoft platform Skype Enterprise (previously Microsoft Lync).” This software “should” among others, customers call centers of various sizes, supports Quovim C3.
Quovim C3 mentions that the software includes automatic call distribution functions and allows customers to realize communication campaigns through voice, e-mail, Internet, video, chat and SMS.
In addition, Quovim C3 adds that the software potential uses include, in addition to the call center, the solving activities in the first line of customer requests, such as customer services, information services, registrations and reservations, customer acquisition, payment and collection, as well as service centers.
See also:
Microsoft will launch Skype for Business
Early integration between Lync and Skype Microsoft
Microsoft buys Skype for US $ 8.5 billion
Tags: England, calls, call center, chat rooms, guests , communication, Contact Expert, email distribution, Geomant, Cloud computing, internet, software, Microsoft, Microsoft Lync, Montreal, Quovim C3, queries, customer service, Skype Enterprise, SMS, video, voice
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