Reconciling professional sales process with new consumption habits of buyers of used cars, now largely turned to the internet, this is the ambition of Planet VO2, control software VO of activity.
It took an investment of 10% in turnover and 18 months of work of Argus Group’s research teams to create this new software based on an approach called User Experience or UX for user experience. To design a tool closer to the expectations of VO actors, professionals in automobile distribution were interviewed during meetings in the field and specific customers were surveyed to determine what their needs and expectations. With the key, a Planet VO tool [1] with automotive management capabilities already available in the previous version of the software (Planet VO), the Argus VO repository and VN, the rating system Argus with Cote Argus and values Market Argus. Add intelligent business services, statistics and customer management.
A specific interface for each user
From the commercial secretary to the seller through VO the sales manager and the sales manager, each user has a specific interface. Planet VO2 is accessible from the web and operates on all media. A smartphone application is also available for the return journey, tracking and reporting tasks of the activity.
Note now possible interfacing with the service dealership new cars, finance and the aftermarket. Other features will in future enrich Planet VO [2] image for monitoring the performance of small ads or adding new SONAR versions (geographic Observatory ads and transaction VO).
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